THE SENTINEL WAY
Sentinel Homecare is a leading non-medical
homecare company serving citizens in Northeast
Tennessee. We offer a new approach to care
by focusing on quality, reliability and trust.
Whether it is small day-to-day tasks or important,
life-changing events, we are here to provide
exceptional care all along the way.
A new approach to CARE…
Quality – We deliver a higher quality of care
than others in our industry by simply focusing on
CARE. What does that mean? We carefully train
our caregivers to provide relevant, specialized
care that aims to enhance our client’s quality of
life. And, we strive to foster relationships between
our caregivers and our clients.
Reliability – At Sentinel Homecare we offer a
Service Guarantee. Our on-call system ensures
that regularly scheduled service is provided
no matter the circumstance. This way, we can
ensure our clients have the dependable care they
Trust – We go above and beyond to qualify our
caregivers and make sure they are reliable and
trustworthy. A family needs to know that their
loved one is in the care of someone they trust.
We take the time to match our clients with the
right caregiver through our CareMatch program.
This program allows us to assess and understand
our clients’ needs so that we can provide the
best care possible. Our caregivers are trained in
the Sentinel Way to ensure they meet our high
standards of service.
Overall, we choose caregivers whose values
reflect Sentinel’s approach to care, who have a
reliable work history and who possess a clean
background. Furthermore, we provided our
caregivers with industry leading training to
ensure they are ready to care for your family. We
want our clients to receive the best possible care
from the most qualified caregivers available.
We guarantee your services; if for any reason
your matched caregiver is unavailable, we have
a 24 hour on-call staff that can also provide
assistance, making sure you always have the care
you need, no matter what!
CareMatch. We take great care in matching the right caregiver to the right client. By using behavioral strength assessment tools, we gain insight into our caregivers and match that to the needs and desires of our clients.
The Sentinel Homecare management team has over 60 years of combined experience in the Senior industry. With experience in Homecare, Skilled Nursing Facility administration, Medicare and general care for Seniors we are well-equipped to provide quality services for the people of our region.
Our staff takes great care in assessing each potential client's needs from developing a custom plan of care, evaluating insurance policies and exploring other potential programs for assistance. No client's needs are the same so we approach every situation with the same level of care and build a program to meet those needs.
As a Veteran owned company, Sentinel Homecare pays special attention to the many Veterans in our region. We serve those who have served our country by offering several VA programs and being a sponsoring member of local Veterans groups.